Cancellation
Last updated: 16 August 2026
This Cancellation & Refund Policy explains how cancellations, refunds and related matters are handled for services provided by Fyeee Solutions (OPC) Private Limited, operating under the brand Fyeee ("Fyeee", "we", "us", or "our").
Project-Specific Terms
The cancellation and refund terms applicable to a particular project may be specified in the relevant proposal, quotation, statement of work or service agreement.
Where a project-specific agreement contains different cancellation or refund terms, those terms will apply to that engagement.
Cancellation By The Client
A client may request cancellation of a project by contacting Fyeee through the applicable communication channel.
Cancellation does not automatically entitle the client to a full refund.
The amount, if any, that may be refunded will depend on factors including:
Work already completed
Deliverables already provided
Resources or time already committed
Third-party costs already incurred
The stage of the project
The terms of the applicable project agreement
Work Already Completed
Fees relating to work already completed, delivered or substantially performed before cancellation may be non-refundable.
Where work has already commenced, Fyeee may retain amounts reasonably attributable to work performed and costs already incurred, subject to the applicable agreement and law.
Third-Party Costs
Where a project involves third-party services, subscriptions, licences, hosting, software, payment processing or other external costs, amounts already paid or committed to those third parties may not be refundable by Fyeee.
Any such costs will be handled in accordance with the applicable third-party terms.
Cancellation By Fyeee
Fyeee may suspend or terminate an engagement where reasonably necessary, including in circumstances involving material non-payment, material breach, unlawful activity, abusive conduct or circumstances that prevent Fyeee from reasonably continuing the engagement.
Where Fyeee cancels a project for reasons unrelated to a client breach, any refund or other applicable remedy will be determined in accordance with the project agreement and applicable law.
Refund Process
Where a refund is approved, Fyeee will communicate the applicable amount and refund method to the client.
Refunds will generally be processed through the original payment method where reasonably possible, subject to applicable payment-provider procedures.
Any processing time communicated by a payment provider or financial institution may be outside Fyeee's control.
Non-Refundable Services Or Costs
Certain services, deliverables or costs may be identified as non-refundable in the applicable proposal, quotation or project agreement.
This may include work that has already been completed, customised deliverables, committed third-party costs or other services where reversal is not reasonably possible.
No Automatic Refund For Outcomes
Payment for Fyeee's services is generally for the agreed professional work, time and deliverables. not for a guaranteed business outcome.
A client is therefore not automatically entitled to a refund because a project does not achieve a particular commercial, marketing, search, conversion, traffic or other business result, unless such an outcome was expressly guaranteed in writing.
Legal Rights
Nothing in this Policy is intended to exclude, restrict or override any refund, cancellation, consumer or other legal right that cannot lawfully be excluded or restricted.
Where applicable law provides a mandatory right or remedy, that right will continue to apply.
Changes To This Policy
Fyeee may update this Policy from time to time to reflect changes in our services, business practices, payment methods or applicable legal requirements.
The latest version will be published on this page with the applicable "Last updated" date.
Data Security
Fyeee takes reasonable technical and organisational measures appropriate to the nature of the information we process and the circumstances in which it is processed.
These measures may include:
Access controls
Account security
Restricting access to information to people who need it
Secure transmission where supported
Appropriate use of trusted third-party services
Measures intended to prevent unauthorised access, alteration, disclosure or loss
Reasonable monitoring and maintenance of systems used to process information
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
If Fyeee becomes aware of a personal data breach that requires notification under applicable law, we will take the steps required by the applicable legal framework.
Contact
If you have questions about this Privacy Policy, our privacy practices or your personal information, contact:
Fyeee Solutions (OPC) Private Limited
#404/5, Venkateshwara Layout, Madivala,
Bangalore - 560068. India
Email:
fyeeesolutions@gmail.com
Website: