Privacy Policy
Privacy Policy
Last updated: 16 August 2026
Fyeee Solutions (OPC) Private Limited, operating under the brand Fyeee ("Fyeee", "we", "us", or "our"), respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, store, disclose and otherwise process information when you visit fyeee.com, communicate with us, submit an enquiry, or otherwise interact with our website and services.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
Who we are
Fyeee is a digital product, design, development and brand building company operated by:
Fyeee Solutions (OPC) Private Limited
Address:
#404/5, Venkateshwara Layout, Madivala, Bangalore - 560068.
E-mail:
fyeeesolutions@gmail.com
Website:
For privacy-related questions, requests or concerns, you may contact us using the details above.
Information We Collect
We collect information that you voluntarily provide to us and information that may be generated automatically when you use our website.
2.1 Information you provide
Depending on how you interact with Fyeee, this may include:
Name
Email address
Phone number, where provided
Company, organisation or business name
Services you are interested in
Project requirements and descriptions
Website, product or other relevant URLs
Budget and timeline information
Files, documents, references or other materials you choose to provide
Information provided through enquiries, communications or project discussions
Information required to provide or manage an agreed service
Payment and transaction-related information where applicable
Any other information you voluntarily provide to us
We do not ask you to provide information that is not reasonably relevant to the purpose for which it is being collected.
2.2 Information collected automatically
When you visit our website, certain technical or usage information may be collected automatically, depending on the technologies enabled on the website. This may include:
IP address or approximate location derived from it
Browser and device information
Operating system
Pages visited
Referring pages or sources
Approximate time spent on pages
Website interaction and usage information
Other technical information necessary for website operation, security or analytics
The specific information collected may vary depending on the website features and third-party technologies we use.
How We Use Your Information
We may use the information we collect to:
Respond to enquiries and requests
Understand your requirements
Review whether a requested service is appropriate for your needs
Recommend a more suitable Fyeee service, model or approach where appropriate
Communicate with you about your enquiry
Prepare proposals, quotations or project plans
Provide and manage agreed services
Coordinate project communication and delivery
Process and maintain records of payments and transactions
Improve our website, services and user experience
Maintain website security and prevent misuse
Maintain business, contractual and financial records
Resolve disputes and enforce applicable agreements
Comply with applicable legal, regulatory or governmental requirements
Carry out other purposes that are communicated to you at the time information is collected or are otherwise permitted by applicable law
We aim to use personal information only for legitimate and relevant purposes connected with our business and your interaction with Fyeee.
The specific information collected may vary depending on the website features and third-party technologies we use.
How We Handle Enquiries
When you submit an enquiry through our website, submitting the form does not automatically create a client relationship, accept a project or constitute a binding agreement.
We may review the information you provide to understand :
What you are trying to achieve
What services may be relevant
Whether the requested work is feasible
Whether another Fyeee service or engagement model may be more appropriate
What additional information, if any, is needed before preparing a proposal
For example, if you request an individual service but your requirements indicate that a broader engagement would better support your objectives, Fyeee may recommend that alternative.
The purpose of collecting enquiry information is therefore not simply to process the service you initially select, but to allow Fyeee to understand the request and determine the appropriate next step.
Cookies, Analytics & Website Technologies.
We may use cookies, analytics tools and similar technologies to operate, secure, understand and improve our website.
These technologies may help us understand website usage, measure performance, identify technical issues, improve user experience and maintain website security.
The technologies and services used on the website may change over time. We may introduce, replace or remove analytics, performance, security, communication or other technologies as our website and business develop.
Where applicable, information collected through such technologies may be processed by the relevant third-party service provider in accordance with its own privacy practices.
Where a separate cookie notice or consent mechanism is required, it will be provided through the website as appropriate.
Forms And Enquiry Information
Our website may use website forms to allow visitors to contact Fyeee or submit project enquiries.
Information submitted through these forms may be transmitted to or processed by Fyeee and relevant service providers for the purposes described in this Privacy Policy.
We may change our form provider or enquiry infrastructure in the future. If we do so, this Privacy Policy may be updated to reflect the change.
Third-Party Service Providers
Fyeee may use third-party service providers to operate and support parts of our website, business and service delivery.
Depending on the circumstances, these may include providers supporting:
Website hosting and infrastructure
Forms and enquiries
Analytics
Email and communications
Payment processing
File storage
Project management
Security
Automation
Customer relationship management
Other operational or technical functions
We may provide relevant information to these providers where reasonably necessary for them to perform their services for Fyeee.
We seek to use appropriate service providers and take reasonable steps to ensure that information is handled in accordance with applicable requirements and the purpose for which it was provided.
Our third-party service providers may change over time. This section is therefore intended to describe the categories of providers we may use rather than permanently limit Fyeee to a particular technology or vendor.
Payments
Where you engage Fyeee for paid services, payments may be made through payment methods agreed between you and Fyeee.
These may include UPI, bank transfers, payment gateways or other payment methods made available by Fyeee from time to time.
Payment information may be processed directly by the relevant payment provider where applicable.
Fyeee may retain transaction-related information necessary for accounting, invoicing, contractual, dispute-resolution, legal or regulatory purposes.
Where payment information is processed directly by a payment provider, Fyeee does not generally need to retain complete payment credentials such as full card details.
Client And Project Information
When you become a Fyeee client, we may process additional information necessary to provide the agreed services.
This may include:
Project requirements
Business or product information
Design and development materials
Website or application access information
Files and documents
Communication records
Feedback and approvals
Billing and transaction records
Information relating to project delivery
The information processed will depend on the nature of the service and the requirements agreed between Fyeee and the client.
Where a separate proposal, quotation, service agreement, statement of work or other contract applies to a project, that agreement may contain additional provisions governing information, confidentiality, intellectual property and project-specific responsibilities.
Information You Provide About Other People
If you provide Fyeee with personal information relating to another person, you should ensure that you are authorised to provide that information and that you have any permission or authority required under applicable law.
For example, this may apply where you provide information about:
Team members
Employees
Customers
Business partners
Project stakeholders
Fyeee may process such information only for relevant purposes connected with the enquiry or agreed service.
Data Security
Fyeee takes reasonable technical and organisational measures appropriate to the nature of the information we process and the circumstances in which it is processed.
These measures may include:
Access controls
Account security
Restricting access to information to people who need it
Secure transmission where supported
Appropriate use of trusted third-party services
Measures intended to prevent unauthorised access, alteration, disclosure or loss
Reasonable monitoring and maintenance of systems used to process information
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
If Fyeee becomes aware of a personal data breach that requires notification under applicable law, we will take the steps required by the applicable legal framework.
Data Retention
Fyeee retains personal information only for as long as reasonably necessary for the purposes for which it was collected or otherwise processed.
The appropriate retention period may depend on:
Whether an enquiry becomes a project
The nature of the service provided
Contractual requirements
Accounting and financial record requirements
Legal or regulatory obligations
Dispute resolution
Security and fraud-prevention requirements
Legitimate business record-keeping needs
When personal information is no longer reasonably required, Fyeee may delete it, anonymise it, or otherwise dispose of it in accordance with applicable requirements.
Different categories of information may therefore be retained for different periods.
Your Privacy Rights
Subject to applicable law and the circumstances of the processing, you may have rights relating to your personal information, including rights to:
Request information about the processing of your personal data
Request correction of inaccurate or incomplete information
Request deletion or erasure where applicable
Withdraw consent where consent is the basis for processing
Raise a grievance or privacy-related concern
Exercise other rights available to you under applicable law
Where processing is based on consent, withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.
Some information may continue to be processed where Fyeee is permitted or required to do so under applicable law, or where it is necessary for contractual, legal, accounting, security or dispute-resolution purposes.
To exercise a privacy right or raise a concern, contact us using the details provided in the Contact Us section of this Privacy Policy.
We may need to verify your identity before processing certain requests in order to protect your information and prevent unauthorised requests.
The applicable legal framework may also provide specific procedures and timelines for responding to requests.
Grievances And Privacy Concerns
If you have a question, concern or complaint about how Fyeee handles your personal information, please contact us first using the contact details provided below.
We will review the concern and respond in accordance with applicable requirements.
Where applicable, you may also have the right to pursue further remedies or contact the relevant authority under Indian law.
International Processing
Some third-party service providers used by Fyeee may process information from locations outside India.
Where personal information is processed or transferred across jurisdictions, Fyeee will take the steps required under applicable law and the relevant contractual or service arrangements.
The locations and providers involved may change as Fyeee's technology and operational requirements evolve.
Links To Other Websites
Our website may contain links to websites, platforms or services operated by third parties.
This Privacy Policy applies only to Fyeee's website and information processing activities covered by this policy.
We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.
Changes To This Privacy Policy
Fyeee may update this Privacy Policy from time to time to reflect:
Changes to our services
Changes to our website
Changes to our technology or third-party providers
Changes to how we process information
Changes in applicable legal or regulatory requirements
When we make changes, we will update the "Last updated" date at the beginning of this policy.
Where a change materially affects how personal information is processed and applicable law requires additional notice or action, Fyeee will take the steps required by law.
Contact Us
If you have questions about this Privacy Policy, our privacy practices or your personal information, contact:
Fyeee Solutions (OPC) Private Limited
#404/5, Venkateshwara Layout, Madivala,
Bangalore - 560068.
India
Email:
fyeeesolutions@gmail.com
Website:
This Privacy Policy should be read together with Fyeee's Terms & Conditions and other applicable policies governing our services.